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Calendly Reviews

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Overall Rating

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About Calendly

Calendly.com is a scheduling automation platform that offers a variety of features and services. It provides team-based scheduling, solutions, and integrations for every department, along with advanced security features. Calendly allows you to sync with Outlook and Salesforce, and even embed Calendly into your site.

In terms of products, Calendly offers different plans with varying features. These include the ability to create one-on-one events, meeting polls, and one-off meetings. You can customize your booking link, create group events, and even create automated workflows. Calendly also allows you to customize notifications and reminders, send your invitee email reminders and follow-ups, and get meeting notifications via text message.

Moreover, Calendly offers a range of integrations. You can connect to Google Meet, GoToMeeting, Microsoft Teams, Slack, Webex, and Zoom. It also allows you to add Calendly to your website, collect payments with Stripe and PayPal, and access over 700 app integrations with Zapier and more with webhooks. You can also connect to Mailchimp, HubSpot CRM, Salesforce CRM, and Microsoft Dynamics 365 and Power Automate.

Calendly also provides features for teams. You can manage groups and permissions for your team, lock and sync managed events across your team, and route with Calendly forms, or with your own HubSpot, Pardot, or Marketo forms.

Finally, Calendly offers a range of customizations. You can add branding to your booking page, remove Calendly branding, customize colors when you add Calendly to your website, and customize your confirmation page with links and redirects.

In terms of support, Calendly provides help center access, 24/7 email support, and 24/7 live chat support. They also offer phone support, dedicated Calendly account partner, onboarding and implementation, adoption and outcome guidance, and security and legal reviews.

In summary, Calendly.com is a comprehensive scheduling automation platform that offers a wide range of features, services, and integrations to meet the needs of individuals and teams..

Calendly Pros & Cons

Pros of Calendly:

  • Time-Saving Automation: Eliminates the need for back-and-forth emails or phone calls to schedule meetings.
  • Easy Integration with Your Calendar: Syncs seamlessly with popular calendar apps like Google Calendar, Outlook, and iCloud, ensuring accurate availability and preventing double bookings.
  • User-Friendly Interface: Intuitive for most users, making it easy to set up and use.
  • Customizable Availability: Allows users to define their preferred working hours and block specific time slots, ensuring flexibility while maintaining control over their schedules.
  • Automated Reminders and Notifications: Sends automatic reminders and notifications to both parties involved, reducing the likelihood of no-shows or missed appointments.
  • Seamless Integrations: Integrates with CRM platforms, marketing tools, video conferencing software, and more, enabling a seamless workflow.
  • Meeting Analytics and Insights: Offers valuable data on scheduling patterns, appointment metrics, and user behavior, empowering businesses to make data-driven decisions.
  • Customizable Meeting Types: Allows users to create and customize various meeting types, each with its own duration, buffer time, and specific requirements.

Cons of Calendly:

  • Limited Customization Options: May not offer the flexibility some businesses require for branding and personalization.
  • Complex Scheduling Scenarios: May struggle with complex workflows involving multiple participants or conditional meeting requirements.
  • Learning Curve for Advanced Features: Mastering advanced features and integrations may require additional time and effort.
  • Dependency on Internet Connectivity: Relies heavily on stable internet connectivity, which can be a limitation in areas with unreliable or limited access.
  • Lack of Native CRM Integration: Some users may find that the integration with CRM platforms is not as seamless as desired.
  • Limited Flexibility in Handling Last-Minute Requests: May not be as flexible as scheduling office hours manually, which can limit the ability to accommodate last-minute requests or schedule impromptu meetings.

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Calendly Customer Reviews (7)

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Calendly Customer’s Q&A

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Calendly Features and Benefits

Calendly.com is a leading scheduling software that offers a variety of features and benefits:

  • Team-based scheduling: Allows for efficient coordination among team members.
  • Integration with software stack: Syncs with Outlook, Salesforce, and other platforms.
  • Mobile app: Provides scheduling capabilities on the go.
  • Intuitive user experience (UX): Makes it easy for clients to set up meetings.
  • Meeting analytics and insights: Available at higher tiers for better decision making.
  • Ability to create surveys: Helps gather valuable feedback.
  • Customizable features and branding options: Available at higher tiers for a personalized experience.
  • Appointment booking via email: Simplifies the scheduling process.

These features make Calendly a powerful tool for businesses that want to easily accept appointments and reduce administrative scheduling tasks. It's particularly ideal for people-facing professionals such as trainers, coaches, consultants, and aestheticians. The scheduling app makes it easy for customers or clients to set up appointments by displaying your availability and allowing them to choose a time and date that works best for them.

Calendly Pricing

Calendly offers various pricing tiers to cater to different needs:

  • Free Plan: Always free, includes unlimited one-on-one meetings, one calendar connection, video conferencing integration, and basic scheduling features.
  • Standard Plan: $10 per seat per month (billed annually), includes unlimited event types, multiple calendar connections, integrations with HubSpot, Mailchimp, Stripe, and Zapier, and customizable workflows.
  • Teams Plan: $16 per seat per month (billed annually), includes advanced features like Salesforce integration, Round Robin event types, and admin-level controls.
  • Enterprise Plan: Custom pricing starting at $15,000 per year, includes advanced security features, SAML single sign-on, and SCIM user provisioning.

For more detailed information, visit Calendly's pricing page.

About calendly.com Payment Method?

Calendly.com offers payment integrations with PayPal and Stripe. This allows you to collect payments when events are booked. Invitees can submit full or partial payments when they schedule an event with you. Payments can be made through the invitee's PayPal account, credit or debit card. The payments are automatically routed to the correct account, and receipts are sent to invitees through PayPal or Stripe. Stripe accepts most major credit and debit cards. All event types can be set up to collect payments. While your personal event types will be connected to your Stripe account, team event types will be connected to the Calendly owner's Stripe account. This streamlines the billing process to one step with Calendly's PayPal and Stripe integration..

Calendly FAQs

FAQ

Calendly Alternatives

Here are the top 10 alternatives to Calendly:

  1. ClickUp: Offers a Calendar view to see tasks by week and month.
  2. Google Calendar: A popular choice for personal and professional scheduling.
  3. Doodle: Simplifies the process of scheduling meetings, making it easy to find the best time for everyone.
  4. Setmore: Provides a simple and direct way to book appointments.
  5. Acuity Scheduling: Allows clients to view availability and book their own appointments.
  6. YouCanBookMe: Syncs with your calendar to show when you're available and lets others book.
  7. HubSpot Meeting Scheduler: Integrates with the HubSpot CRM, allowing you to schedule meetings and keep track of contacts.
  8. TimeTap: Offers flexible scheduling options and can handle complex booking scenarios.
  9. Microsoft Bookings: Part of the Microsoft Office suite, it integrates well with other Microsoft products.
  10. Zoho Bookings: A part of the Zoho suite, it allows for seamless integration with other Zoho apps.

Each of these tools has its own unique features and benefits. It's recommended to explore each one to find the best fit for specific needs. Remember, the best tool will depend on the specific requirements and goals.

FAQ

What is the basic pricing plan for Calendly?

The basic plan is always free and includes single-user scheduling, basic integrations, and connect one calendar.
FAQ

What is included in the Calendly Essentials plan?

The Essentials plan costs $8/seat/month and includes all the basic features, plus the ability to connect two calendars, unlimited event types, and send invitee email reminders.
FAQ

What is included in the Calendly Professional plan?

The Professional plan costs $12/seat/month and includes all the Essentials features, plus the ability to create automated workflows, view analytics, and manage groups and permissions.
FAQ

What is included in the Calendly Teams plan?

The Teams plan costs $16/seat/month and includes all the Professional features, plus the ability to connect to Salesforce, lock and sync managed events, and create round robin event types.
FAQ

Does Calendly have a special plan for larger teams?

Yes, Calendly offers an Enterprise plan for teams with 30+ members that need advanced security, control, and support.
FAQ

Can I use Calendly for personal appointments?

Yes, you can use Calendly for personal appointments. Calendly is a free scheduling tool that makes it easy to work smarter when you're working solo. It helps you schedule meetings, sessions, and appointments in a more efficient way to achieve success and accomplish goals. You let Calendly know when you're available by connecting it to your Calendar, such as Google Calendar or Outlook. Then people can book a time to speak with you whenever you're available. This makes it a great tool for managing personal appointments.

FAQ

What are the pricing plans for Calendly?

Calendly offers four plans to suit your scheduling needs, from free to enterprise, with different features, integrations, and prices. Here are the details:

  • Free Forever: This plan includes basic features such as 1 calendar connection and access to one-on-one event type.
  • Standard: For small teams that need greater customization and reporting. It costs $12 USD/month, or $120 if billed annually ($10/month). It includes multiple users, multiple calendar connections, unlimited one-on-one, group event types, and collective event types, customization of scheduling and confirmation pages, and access to powerful integrations (e.g., PayPal, Stripe, Zapier, HubSpot).
  • Teams: For the admin that wants more, including Salesforce and Round Robin. It costs $20 USD/seat/month, or $192 USD if billed annually ($16/month). It includes all the features of the Standard plan, plus routing people to available team members via Round Robin event types, updating Salesforce records automatically with a direct integration, and admin-level controls.
  • Enterprise: For the team that needs everything for everyone. It starts at $15,000 per year and includes everything from the other plans, plus added security via SAML single sign-on and advanced user provisioning via SCIM.

Please note that the prices are charged per user, not per team, and you can choose to be billed either monthly or annually.

FAQ

How does Calendly integrate with other apps?

Calendly integrates with other apps to automate your scheduling and workflow. It can sync with Outlook, Salesforce, and can be embedded into your site. It also integrates with Google, Office 365, Outlook.com, iCloud, and Exchange for calendar syncing. Moreover, it can automatically update your information in other apps whenever someone is added to a meeting through its integration with Zapier. This helps you save time by not having to manually create virtual conference rooms, update leads based on conversations, or add meetings to your to-do list.

FAQ

Can I use Calendly to schedule group events?

Yes, you can use Calendly to schedule group events. A group event type is a one-to-many event type, meaning one Calendly host to many invitees. This feature is helpful when you want multiple invitees to attend an event at once, such as webinars, training sessions, or museum tours. For your group event type, you can choose the number of invitees you'd like to have at each event. For example, if you set the maximum number of invitee spots to 10, then up to 10 invitees can book a single time slot. You can also display how many spots are left on your booking page, so invitees know if an event is almost full. This will update in real-time as spots are filled. Group event types support email confirmations, and do not support calendar invitations. This is to protect the privacy of all invitees in a meeting. Your invitees won't be able to see each other's contact information, but they can add the event to their own calendar.

FAQ

About calendly.com Prices and Cost?

Calendly offers a variety of plans to meet the needs of most users. The Basic plan is entirely free and provides essential scheduling features. The Essentials plan is priced at $8.00 per user per month, offering more features like two calendar connections per person, unlimited one-on-one events, and the ability to remove Calendly branding. The Professional plan starts at $12.00 per user per month, providing even more features. The Teams plan starts at $16.00 per user per month, designed for team collaboration. Lastly, Calendly also offers an Enterprise plan intended for teams of 30 people or more, but there's no public pricing available for this plan..

FAQ

How do I sign up for Calendly?

To sign up for Calendly, follow these steps:

  1. Visit the Calendly website.
  2. Click on the Sign Up button.
  3. You can sign up with your email, or you can choose to sign up with Google or Microsoft.
  4. After entering your email, click on Get Started.
  5. Follow the prompts to complete the sign-up process.

Remember, signing up for Calendly is free and no credit card is required. You will also receive a free, 14-day trial of their Teams subscription plan. This plan includes upgrades like the ability to book meetings as a team, unlimited event types, removal of Calendly branding, and the ability to charge for meetings with PayPal and Stripe. Enjoy scheduling your meetings without the back and forth!

FAQ

About calendly.com Popular Products and Services?

Calendly is a leading scheduling software for businesses that want to easily accept appointments and reduce administrative scheduling tasks. It streamlines the process of scheduling appointments by displaying your availability and letting clients pick a time that works best for them. Calendly is specifically ideal for people-facing professionals such as trainers, coaches, consultants, and aestheticians. It offers a unique solution for booking appointments by email.

Some of the most useful integrations include Stripe and PayPal for payment processing before an appointment; Zoom, Google Meet, and Microsoft Teams for online video meetings; and customer relationship management (CRM) software such as HubSpot and Salesforce.

Calendly provides an intuitive user experience (UX) and makes it easy for clients to set up meetings. Meeting analytics and insights are offered at higher tiers. The ability to create surveys and customizable features and branding options are also available at higher tiers. However, the free version does not come with email reminders and only allows for one type of meeting. Calendly branding removal is allowed only for Professional, Teams, and Enterprise users.

Calendly is best known as software for scheduling online appointments. It streamlines the process of scheduling appointments by displaying your availability and letting clients pick a time that works best for them. The starting price is $8 per user per month (billed annually). There is also a free version available. The calendars it supports include Google, Outlook, and iCal.

FAQ

What is the difference between Calendly and other scheduling software?

Calendly is a leading scheduling software that streamlines the process of booking meetings. It allows business owners to send their customers or clients a link to their Calendly, enabling them to choose a meeting time at their convenience. This eliminates the back-and-forth usually required to find and schedule a meeting. Calendly also provides meeting analytics and insights, customizable features, and branding options at higher tiers. However, the free version does not come with email reminders and only allows for one type of meeting.

On the other hand, other scheduling software like Acuity is better suited for appointment booking and additional business tools. Both platforms offer different pricing models and plans, tailored for various business needs, including free options. The choice between Calendly and other scheduling software often depends on the specific needs and preferences of the user.

FAQ

How does Calendly work with Zoom?

Calendly and Zoom work together to simplify the process of scheduling and conducting online meetings. When you connect your Zoom account to Calendly, you can automatically generate unique Zoom video conference details for every meeting or new event you schedule. This eliminates the need to manually set up and remember video conferencing details for all your meetings.

To get started, you need to visit your Calendly integrations page, select the Zoom integration, and sign in when you're automatically redirected to Zoom. Once connected, you're prompted to set Zoom as the Location for any of your Calendly Event Types. By setting Zoom as your Event Type Location, Calendly will automatically include a dynamic video conference link for each meeting.

When an invitee books a meeting with you, they'll receive instant access to the Zoom meeting details via a calendar invitation or meeting confirmation email. This integration helps to reduce the time you spend manually sharing Zoom details, making the process of scheduling and conducting online meetings more efficient.

FAQ

How do I set up payment integration with Calendly?

To set up payment integration with Calendly, you need to follow these steps:

  1. Log into Calendly and visit your Integrations page.
  2. Select the option for PayPal or Stripe and connect your account. If you do not have a PayPal or Stripe account, you will be prompted to create one.
  3. Create a new event type for your service or product and name it.
  4. Set the location, description, URL, color, and availability of your event.
  5. Choose the duration, buffer time, and maximum number of events per day.
  6. Add questions, notifications, confirmation page, and payment terms for your event.
  7. Set the price and enable Stripe or PayPal payment for your event.
  8. Save and close your event and share the link or embed it on your website.

Customers can now book and pay for your event online and you will receive notifications and payments. Please note that a Business PayPal account is required to accept payments. If you already have a PayPal account, select Log in under the Next button on the account set up page. Enjoy the streamlined billing process with Calendly.

FAQ

Can I use other payment methods besides PayPal and Stripe on Calendly.com?

Based on the information available, Calendly.com currently supports PayPal and Stripe as their payment methods. It does not appear that they support other payment methods at this time. Please note that this information might have changed after my last update in 2021. For the most accurate and up-to-date information, please visit the official Calendly website or contact their customer service.

FAQ

What is Calendly?

Calendly is a scheduling automation platform that makes it easy to schedule meetings and appointments without any back and forth. It allows you to highlight your free periods and share the details with another person, who can then choose a suitable time to meet you. Both parties receive reminders and links to meetings, making operations such as recruitment and customer support easy. Calendly eliminates the usual back-and-forth emails and messages involved in nailing down time. This scheduling software removes likely time zone confusion since you’ll receive time slots in your time zone. Also, it syncs your calendars so that your availability is confirmed. Then, you’ll receive automated reminders and notifications for updated or canceled appointments. Calendly enables a smooth workflow by automating tasks such as appointment booking and rescheduling, and sending reminders and thank you notes to prospective and existing clients and team members. You can share your availability preferences and meeting location in one click. Your invitee receives the meeting slots in their local time zone and email and text reminders of their appointment with you. And when an attendee reschedules an appointment, everyone who should be at that meeting is notified. You can also set a minimum scheduling notice to prevent last-minute bookings. Calendly allows users to set caps on meeting durations by adding event buffers..

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